ian writes:

“I recently tried to add an additional bank account to my ING Direct Savings account, by sending them a cheque for decently sized chunk of money. After confirming that the cheque had been cashed, I call them to find that they cannot deposit the cheque into my savings account because my bank told them it was tied to a line of credit account.”"Line of credit? I don’t have one of those. It’s a regular everyday chequing account.”

“I would suggest calling your bank and sorting this out, and then calling us back.”

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