Experiencing
Economics over Experience
I’m typing this post from my newly resuscitated iBook (2005 vintage). Over the holidays, someone accidentally stepped on the end of the AC adapter, crushing the metal shielding and bending the center pin beyond repair (I tried to bend it back slowly and it snapped off).
After the initial shock, I thought, oh well, I’ll [...]
What Do Trend Spotting & Where’s Waldo Have in Common?
A few weeks ago I read an article about a rather iconic maker of parkas that I’d never heard of before. The company is called Canada Goose. They’ve made a name for themselves outfitting polar explorers and now produce very durable, warm and fashionable parkas. Naturally, I thought “if these parkas are so great how [...]
Guess Who’s Cofffee Requires Math to Prepare
Starbucks is, by definition about creating remarkable experiences and going that extra mile. They’ve built their entire reputation on it. So why is it that the store experience doesn’t quite translate whenever I try to make that “perfect” cup of their coffee at home?
Has Facebook become Spambook?
You have been bitten by a vampire, so and so’s added some innocuous application that you really could care less about, add this application to spam and alienate the few friends that you have left. This is just a sample of the garbage that now populates the Facebook mini-feed (cynicism aside of course). What was [...]
The Pop Shoppe as Social Object
On what was a pretty normal and sedate work day, a colleague from work brought in a bottle of old-style Pop Shoppe pop (soda to those of you south of the border) , which has recently been resurrected from the graveyard of the 80’s. What struck me as interesting was the excitement that the return of this product inspired in my colleagues. It was almost as if they regressed to childhood in front of my eyes, swaddled in oversized adult clothing as they marvelled at the bottle.
He said, She said
ian writes:
“I recently tried to add an additional bank account to my ING Direct Savings account, by sending them a cheque for decently sized chunk of money. After confirming that the cheque had been cashed, I call them to find that they cannot deposit the cheque into my savings account because my bank told [...]
Experiencing: Chapters
Indigo/Chapters, Canada’s largest retail book chain gets “it”. They understand the relevance of the blog as a means by which they can converse with their customers. In a recent post to my personal blog I recounted my experience at a local Chapters while trying to find a copy of Don Tapscott and Anthony D [...]
